We provide full telecommunications services and systems specially designed for your business needs. Whether you have one or many office locations, IP/PBX technology can dramatically improve the way your business operates. Allow one receptionist answer and transfer calls for all extensions at multiple office locations. Use Interactive Voice Response to allow callers to choose the destination within the exchange. Integrate home offices to be fully functional as part of the exchange.
We can fully customize your inbound call flow. Are you a short order restaurant? Use call queues to catch every call with music on hold and announcements, directing callers to the first available extension. With IP/PBX technology you have many options for how your business communicates internally and externally.
Let us also take care of your DID phone numbers both local and toll free. We can provide telecom service and support all the way to your desk phone.
Here are just a few telecommunications features we can offer.:
VoiceMail for all extensions
Immediate VoiceMail send to Email
Paging and Intercom
Ring Groups
Call Queues
Interactive Voice Response (IVR) ("...press one for reservations, press two for sales...")
After hours call flow control
Call conferencing
Call recording
Number blacklisting
eFax Services
And more...
IT and Telecom Integrated
As business communcations technology marches forward, be aware that your computer and IT support company will also be your telephone supportas well. Amicus-IT offers combined telecommunications and IT service package to simplify your technology and telecom support and save lots of money. Your business phone, network and business machines all supported by the same IT company.
